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Customer Service
- Shipping & Delivery
- We here at Upscale Stripper pride ourselves in fast shipping. All orders over $100 will receive FREE SHIPPING! Most orders ship within 3 business days with the exception of some handmade items, in this case you will be informed via email. If faster shipping is desired please contact us via phone, email, or live chat before placing your order. In our efforts to provide nation wide distribution some orders may ship from multiple locations, in this case you will be provided multiple tracking numbers. Be confident that you can place your order and not worry about meeting your event or party deadline. If you don't show up to the party looking Upscale, we haven't done our job.
- Privacy & Security
- Upscale Stripper believes in providing a safe and secure shopping experience for all clients with effective security measures on our internet site. Upscale Stripper will not sell or otherwise exchange private information, such as your name, credit card number, or address to any third parties. We use 256-bit Secure SSL to process your credit card information.
- Returns & Replacements
- We want you to be 100% happy with every purchase you place at Upscale Stripper and that is why we are so flexible with our return policy. Once you get your order if you are not completely happy, give us a call or shoot us an email and we will do whatever it takes to resolve your issue. If you choose the wrong size or the wrong item, no problem just let us know and we will arrange a replacement to be sent out right away. Please just note that if it is our fault of course we will cover all expenses, there is no exception to this rule. However if you make the wrong choice we will simply ask that you cover shipping cost, because again we do not make profit off the shipping. By law the only exception to the rule is for under garments like panties or bra's these can not be returned as well as swimwear, it is just the law. Also we just ask that all products must include an RA # which you will receive when you contact us and all products be in a condition for resale otherwise we will have to refuse the package. Rest assured that the bottom line is that you will not regret your purchase from our store. NO COSTUME RETURNS AFTER 10/20
- How To Order
- Our preferred method of ordering is through our secured website because that offers the most security for your valuable information. However if you do not have a credit card please feel free to contact us and we can give you the address to send us a money order or cashiers check. We are happy to take personal checks as well but we must first wait until it clears which can take up to 10 business days so please take that into consideration. If you feel more comfortable placing your order over the phone please contact us with your phone number and one of our experts will contact you to arrange all of the details. We just want you to feel comfortable with your transaction so whatever works for you is fine with us.
- Payment Methods
- We are currently happy to accept VISA, MASTERCARD, AMERICAN EXPRESS and DISCOVER credit cards. We are also happy to accept secured payments through PAYPAL, the leader in online shopping and GOOGLE CHECKOUT. If you would like to pay by check, money order or cashiers check please contact us and we will arrange all the details for you.
